Erlangen Schlossgarten Mug | Urban Sketch Art | Scenic Coffee Cup

    •    Design Elements: The objects shown in the images are for styling purposes only and are not included with your purchase.

    •    Color Variations: Please note that slight color differences may occur due to varying screen settings. These are unavoidable and not considered defects.

    •    Copyright Notice: All products are protected by copyright and are the exclusive property of Fizah | Manjachen. This purchase is for personal use only. © Hafizah Hairi-Ungar.

    •    Questions or Assistance: If you have any questions about your purchase, delivery details, or would like additional photos, please don’t hesitate to email me at fizah@manjachen.com.

Delivery Costs

    •    Within Germany: €3.99 (Complimentary shipping for orders over €40).

    •    Outside Germany: Orders outside the EU are not available for direct checkout. If you wish to place an international order, please email me at fizah@manjachen.com for a custom shipping quote.

Delivery Time

• Germany: 3-5 business days after dispatch.

• Other EU countries (if applicable): Not currently available for direct shipping.

Packaging Details

    •    Mugs: Shipped in sturdy, double-walled boxes to ensure safe transit.

    •    Art Prints, Cards, and Paper Products: Packaged with waterproof coverings to protect against moisture damage.

    •    Eco-Conscious Practices: While we aim to minimize plastic use, some products require protective materials to maintain quality and ensure safe delivery.

Special Edition Mugs

This Special Edition Mug is shipped directly from Manjachen Studio. Printed in limited quantities, this mug reflects a commitment to sustainability by reducing overproduction and waste.

Return Policy

Not completely satisfied?

    •    Returns are accepted within 30 days for unused and undamaged items.

    •    To arrange a return, simply email fizah@manjachen.com (return shipping costs apply).

International Orders

Currently, we only ship within Germany. If you’re outside Germany and wish to place an order, please email fizah@manjachen.com for further details.

Manufacturer:

Hafizah Hairi-Ungar, Manjachen Studio, Hirtenbeet 14, 96106 Ebern, Germany

Contact: fizah@manjachen.com

Responsible Person:

Hafizah Hairi-Ungar, Manjachen Studio, Hirtenbeet 14, 96106 Ebern, Germany

Contact: fizah@manjachen.com

Product Identification:

The exact product name and design details can be found on the website, invoice, and delivery note:

•Ceramic Mug: Ceramic 11oz Mug (custom design)

•Enamel Mug: Enamel 12oz Mug (custom design)

•Design Name (if applicable): Refer to the invoice or delivery note for the specific design associated with your purchase.

Warnings and Safety Instructions:

Ceramic Mug:

•This product is not a toy. Keep out of reach of children and pets.

•Handle with care to prevent breakage, which may result in sharp edges.

•Microwave and dishwasher safe: Use gentle cycles when dishwashing to preserve print quality.

•Suitable for hot and cold beverages. Use caution when handling with hot liquids.

Enamel Mug:

•This product is not a toy. Keep out of reach of children and pets.

•Handle with care to prevent dents or chipping, which may expose sharp edges.

•Not dishwasher or microwave safe: Hand wash only with non-abrasive cleaning tools.

•Avoid direct heat or open flames to prevent damage to the enamel coating.

Cleaning and Care Instructions:

•Ceramic Mug:

•Dishwasher safe; for prolonged design longevity, hand wash is recommended.

•Microwave safe for reheating beverages.

•Enamel Mug:

•Hand wash only. Do not scrub abrasively or soak for long periods to avoid damaging the enamel.

•Not suitable for microwaves or dishwashers.

Disposal Instructions:

•Ceramic Mug: Dispose of as non-recyclable waste unless local facilities accept ceramic recycling.

•Enamel Mug: Dispose of according to local recycling guidelines for mixed materials.

Packaging:

•Mugs are shipped in sturdy packaging with double walls for protection during transit. Packaging materials may vary by country and are designed to ensure safe delivery.